Can we cancel or change the date or number of participants?
Please contact us as soon as possible if you wish to cancel or change the date or number of participants. Whether changes can be accommodated depends on the availability of venues, instructors and performers, as well as how far arrangements have progressed.
Cancellation fees
Cancellation fees apply according to factors such as the timing of the cancellation and the size of the group. Please refer to the terms and fees provided when booking. If your booking includes venues, transport or accommodation, you will also need to review the cancellation terms for each arrangement in advance.
Date changes, group size changes and bad weather
Changes to the date or number of participants may also incur costs for rearranging or cancelling services. The terms for cancellations or postponements due to bad weather vary by activity and local provider. We will explain the applicable arrangements before you book, including whether an alternative programme is available and how costs would be handled.
